Because it’s your money.

Through our debt collection service, we are committed to securing the money you are owed. We recognise even a business with a thorough and robust system for monitoring cash flow and chasing overdue invoices will sometimes need to resort to legal action for debt recovery.

Pre-legal debt collections and recovery

Legal action should always be seen as the final step in debt collection. There are other alternatives steps to consider resolving the issue before embarking on a legal route. The first step to recovering the money you are owed is to use a pre-legal approach. We have two approaches to pre-legal debt collection, using the following tactics to recover the money owed:

Pre-legal collections

We offer fixed fee pre-legal collection. We use email, letters and telephone to chase debts on your behalf. We report back to you at all stages, with a final review report. At this point, based on the outcome, you can decide to take matters further and use court action.

Court action

Our pre-legal approach has great success in most instances. If the pre-legal approach isn’t successful, though, we are able to escalate matters and take legal action through the courts.

The first stage in the process is to issue a ‘Letter Before Action’ which gives the debtor a set deadline to pay the money owed before you follow a legal procedure. In many cases, this enough, and the debt is paid.

If the payment isn’t paid by the deadline outlined in the ‘Letter Before Action’ you can move to a more formal legal claim and instruct a litigation solicitor to issue a claim for you. Chasing a debt should never be feared; it is your money. In most cases, it never reaches this stage, so it is always worth seeking advice before commencing enforcement action.
If the Letter Before Action fails to resolve your issue, and you still haven’t been paid, the next step is to take matters to court.

Mediation and debt compromise

another option before taking a legal route is to consider using an arbitrator to help both parties to negotiate an agreement which works for both sides and to find an appropriate solution.. We have in-house arbitrator who can help with this process.

For more information on Debt Collection & Arbitration, legal advice or other legal issues
please contact us or book an appointment